Chapter
AI-driven Medicare navigation platform
About
Chapter is an AI-powered Medicare navigation platform founded to help seniors independently navigate Medicare choices without insurer incentives. The company uses a data and AI platform to build trust and deliver personalized retirement solutions. Its business model focuses on clear, unbiased guidance helping seniors select the best Medicare plans, with revenue generated through service and platform growth. Recently, Chapter raised $100 million in a Series E round at a $3 billion valuation, reflecting rapid revenue growth and strong market adoption.
Products
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Medicare Advisory Services
— Licensed advisors help older Americans navigate and choose the right Medicare options tailored to their needs.
Customer sectors: Medicare enrollees, retirees, licensed advisors
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Medicare Advantage Plans
— Health insurance plans offering Medicare benefits through private companies, often including extra coverage.
Customer sectors: Medicare enrollees, senior citizens, insurance agents
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Medicare Supplement Plans
— Insurance plans that cover gaps in Original Medicare like copayments, coinsurance, and deductibles.
Customer sectors: Medicare enrollees, retirees, insurance agents
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Part D Prescription Drug Plans
— Plans that help cover the cost of prescription drugs under Medicare.
Customer sectors: Medicare enrollees, seniors, pharmacists
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OTC App
— A free app that helps users maximize their Medicare OTC benefits with convenient home delivery.
Customer sectors: Medicare enrollees, seniors, caregivers
Market research & competitive positioning
Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Chapter — available to members.
