Courier Health
AI-driven patient engagement platform
About
Founded in 2020, Courier Health develops an AI-powered patient engagement platform designed to personalize and optimize the patient journey for biopharma companies. The platform integrates CRM capabilities and advanced AI to enhance patient experiences across therapy lifecycles, enabling life sciences companies to deliver customized support and improve adherence. Courier Health's business model focuses on B2B SaaS subscriptions for pharmaceutical and biopharma firms aiming to improve patient outcomes and streamline communication through intelligent automation and data-driven insights. Their Series B $50M funding led by Oak HC/FT fuels expansion of AI capabilities and customer reach.
Products
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Courier Health Platform
— A platform that integrates AI-powered tools to help life science teams manage patient navigation and improve therapy adherence.
Customer sectors: life sciences, biopharma commercial teams, patient navigation
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Patient Experience Command Center
— Connects data and automates patient journey touchpoints to measure and improve patient outcomes from prescription to adherence.
Customer sectors: patient services, biopharma teams, healthcare providers
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Command Center for Field Access
— Enables Access & Reimbursement teams to engage healthcare professionals efficiently and accelerate patient access to therapy.
Customer sectors: access teams, reimbursement specialists, biopharma field teams
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Backbone for Patient Services
— Unifies multiple data sources to provide end-to-end visibility and simplify processes for personalized patient support.
Customer sectors: patient services, biopharma support teams, healthcare administrators
Market research & competitive positioning
Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Courier Health — available to members.
