Gaiia
Operating system for ISPs
About
Founded in 2019, Gaiia delivers a specialized operating system designed to modernize and streamline telecom and Internet Service Providers' (ISPs) operations. By providing an integrated platform, Gaiia empowers communication service providers to enhance customer experience and operational efficiency. The company has raised a total of $66.2M over multiple funding rounds, including a $40M Series B in 2026. Its business model centers on SaaS subscription and growth partnership with telecom operators seeking to replace legacy systems with modern, flexible infrastructure that supports rapid innovation and scalability.
Products
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Billing & Revenue
— A flexible billing engine tailored to support your business needs.
Customer sectors: ISPs, telecom operators
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Customer Management
— Centralized platform to manage and enhance customer satisfaction.
Customer sectors: ISPs, telecom operators
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Customer Portal
— Self-service portal enabling customers to modify plans, pay, and get support.
Customer sectors: end customers, customer service teams
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Inventory & Fulfillment
— Manage inventory and delivery with real-time visibility of assets and status.
Customer sectors: ISPs, telecom operators, logistics teams
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Network Monitoring & Incident Response
— Tools for proactive network monitoring and streamlined incident communication.
Customer sectors: network engineers, operations teams
Market research & competitive positioning
Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Gaiia — available to members.
