Pallet

AI automation for logistics back office

Series B
San Francisco, USA
Founded 2022

About

Pallet is an AI startup that builds autonomous AI agents, primarily its flagship platform CoPallet, to automate repetitive back-office workflows for logistics teams. These workflows include order entry, shipment visibility, document parsing, quoting, and portal updates, enabling logistics providers like brokers, 3PLs, and carriers to reduce manual labor. Pallet’s technology blends AI with human-in-the-loop processes to automate end-to-end administrative logistics tasks. The company enables customers to deploy AI agents quickly into production, automatically learning, assembling, and testing agents and standard operating procedures digitally within 6 weeks. Pallet targets the massive $1 trillion global logistics back-office spend by replacing manual operations with AI-native software.

Products

  • Agents — Run seamless supply chain operations end-to-end, automating workflows across channels like email, voice, API, and remote desktop.
    Customer sectors: supply chain teams, logistics providers, warehouses
  • Atlas — Surface hidden revenue opportunities by answering any question about your business in seconds through mapped network connections.
    Customer sectors: freight brokerages, distributors, retail
  • Forge — Build and deploy custom supply chain agents fast, going live in 6 weeks with Pallet’s agent-building platform.
    Customer sectors: devops engineers, supply chain teams, logistics providers
  • Memory — Capture and index every SOP, customer rule, and tribal knowledge to provide agents the right context at the right time.
    Customer sectors: warehouses, manufacturers, freight forwarders
  • Intelligence — Create custom AI models that improve accuracy and boost ROI for supply chain and logistics operations.
    Customer sectors: supply chain teams, logistics providers, freight forwarders

Market research & competitive positioning

Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Pallet — available to members.