Netomi
AI for customer experience automation
About
Netomi is a technology startup founded to revolutionize customer service through artificial intelligence. Its core product is an AI-powered customer experience platform that autonomously resolves customer inquiries and automates support workflows for enterprises. The business model focuses on selling its AI customer service solution to large companies seeking to improve customer satisfaction and operational efficiency through AI-driven automation. Netomi's platform is trusted by major global brands and backed by top AI leaders. It raised $110M in a Series C round led by Accenture Ventures to expand capabilities and market reach.
Products
-
Fully Autonomous AI agents
— AI agents that fully resolve customer issues without escalation, delivering seamless support at scale.
Customer sectors: enterprise customer experience, contact centers, customer support teams
-
Human In The Loop AI agents
— AI-powered tools that enhance human agents, making every support agent more effective and efficient.
Customer sectors: contact centers, customer support teams, enterprise CX
-
Brand Telemetry
— Transparent AI monitoring that ensures compliance and full visibility into AI-driven interactions.
Customer sectors: enterprise compliance, customer experience managers, regulatory teams
-
Agentic Studio
— A no-code toolkit to build, test, deploy, and optimize AI agents throughout their lifecycle.
Customer sectors: enterprise CX teams, AI builders, customer support managers
-
Agentic AI Platform
— Unified platform for managing, deploying, and improving AI agents with built-in compliance and scalability.
Customer sectors: enterprise customer experience, contact centers, customer support leaders
Market research & competitive positioning
Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Netomi — available to members.
Related Companies
Other startups in Workflow Automation
