Bloomreach
Commerce experience and personalization cloud
About
Founded in 2009 by Raj De Datta and Ashutosh Garg in Mountain View, Bloomreach is the Commerce Experience Cloud that combines unified customer and product data with AI-driven personalization, product discovery, and marketing automation for commerce brands. The platform spans site search, SEO, content management, email and SMS marketing, and real-time customer journey orchestration, enabling retailers to deliver consistent, personalized experiences across all touchpoints. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, Marks & Spencer, and FC Bayern Munchen. The company was recognized as a 2025 Inc. 5000 honoree with 90% three-year growth and positions itself as the most complete commerce experience platform competing with Salesforce Commerce Cloud and Adobe Experience Cloud.
Products
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Loomi AI
— An intelligence platform that personalizes customer experiences across channels using deep data and AI.
Customer sectors: retail, ecommerce, marketing teams
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Email Marketing
— Send personalized, intent-driven email campaigns that boost revenue with AI-powered targeting.
Customer sectors: retail, mid-market ecommerce, marketing teams
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Marketing Automation
— AI-powered personalization across 13+ channels like email and SMS to increase loyalty and reduce manual work.
Customer sectors: retail, ecommerce, marketing teams
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Autonomous Search
— AI-native commerce search that understands intent to boost revenue per visitor by connecting shoppers to desired products.
Customer sectors: ecommerce, retail, digital merchandising
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Conversational Shopping
— AI-driven shopping assistant that guides customers online like a sales associate to increase conversions.
Customer sectors: ecommerce, retail, customer experience
Market research & competitive positioning
Source-backed TAM / SAM / SOM sizing, displacement analysis, and an interactive peer positioning map for Bloomreach — available to members.
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